EFFECTIVE DATE: 2026.10.07
This Privacy Policy explains how Diamond Paintings Art, trading as Diamond Paintings Art (“we,” “us” or “our”), handles personal information when you visit diamondpaintingsart.com or contact us about custom diamond painting kits, wholesale, OEM/ODM, private label, white label or dropshipping.
Information we collect
When you submit a quote or contact form, we may receive the information you provide, such as your name, business email, company or brand, country or destination, project type, estimated order quantity, message, and any artwork file you choose to attach. Please do not send payment card details or other sensitive personal information through the inquiry form.
When you visit the website, the website host, security tools or other services configured on the site may process technical information such as browser or device details, IP address, pages requested and timestamps. Confirm the actual information collected by your host and installed plugins before publishing this policy.
How we use information
- To respond to questions and prepare project-specific quotations.
- To discuss artwork, kit specifications, packaging, quantities, destinations and fulfillment requirements.
- To communicate about an order or business relationship if you proceed.
- To secure and maintain the website, prevent spam or misuse, and meet legal obligations.
Form submissions and service providers
Our website contact forms use FormSubmit to transmit inquiry details to our sales email. FormSubmit is a third-party form processing and email delivery service. Information submitted through a form, including an optional artwork attachment, is handled by FormSubmit as well as by our email provider. Review FormSubmit’s privacy policy and its current terms before submitting information.
We may also use website hosting, security, email and other service providers to operate the site and respond to inquiries. We share information with service providers as needed for those functions, and may disclose information when required by law or to protect our rights and users.
Cookies and similar technologies
WordPress, security tools and any analytics, embedded content or other plugins enabled on this website may use cookies or similar technologies. The specific cookies depend on the tools active on the site. Before publishing, identify the actual providers and cookie purposes, and configure consent choices where required by the laws that apply to your visitors.
Retention and international processing
We keep inquiry information for as long as reasonably necessary to respond, manage a business relationship, maintain required business records, resolve disputes and meet legal obligations. Retention by FormSubmit, email and hosting providers is also subject to their own terms and settings. Because service providers may process information in different countries, information may be handled outside the country where you are located.
Your choices and privacy rights
Depending on your location and the laws that apply, you may be able to request access to, correction of or deletion of personal information, or object to or restrict certain processing. To make a request, email [email protected] with “Privacy Request” in the subject line. We may need to verify your identity and may retain information where the law permits or requires us to do so.
Security and children
We take reasonable steps to protect information handled through the website. No website, email transmission or storage method can be guaranteed completely secure, so please do not send sensitive information through the form. This website is intended for business inquiries and is not directed to children.
Changes to this policy
We may update this policy when our practices or legal requirements change. The effective date at the top of this page shows when the current version applies.
Contact us about privacy
For privacy questions or requests, contact Diamond Paintings Art, trading as Diamond Paintings Art, at [email protected]. Add any legally required postal address or privacy contact details above before publishing.